What is the PhotoTAN device for?
PhotoTAN is a login process whereby the PhotoTAN device generates your password suffix for E-Banking login or payment approval in E-Banking.

How does the device work?
The reader device is not connected to your PC or to a network. Scan with the camera of your PhotoTAN device the coloured mosaic on the screen to generate a personal, one-off code for login or payment approval in E-Banking. PhotoTAN login is available only for E-Banking (not Mobile Banking).

What have you to know? 
No special technical requirements are necessary for your log-in via PhotoTAN. All you need do is connect the device to your E-Banking contract first. The straightforward set-up takes just a few steps. It isn’t necessary to install any software or connect to a network. And you needn’t connect the PhotoTAN device to a PC.

Note for customers from neighbouring countries: Set country "Switzerland" at checkout and enter the country of delivery in the comment field - thank you 

The Bank Cler PhotoTAN device works using a patented technology whereby a mosaic image is displayed on a E-Banking login page. This graphic cryptogram is composed of a matrix of coloured dots. The PhotoTAN device deciphers the code for login or payment approval from this matrix. Only one PhotoTAN device can be activated per E-Banking contract.

Have you already ordered your PhotoTAN and received the device?

If so, you can activate the PhotoTAN device in just a few steps: start the login process in E-Banking and activate “PhotoTAN”. You will need your personal PhotoTAN activation letter and the password you received by post from Bank Cler.

• Independent of operating system
• No connection to PC required 
• Screen size 1.77 inches 
• Dimensions 76 mm (L); 42 mm (W); 8.5 mm (H) 
• Up to 8 e-banking contracts can be activated per device
• Rechargeable battery 
• Weight 25 grams 
• Languages: English, French, German, Italian

• PhotoTAN device in blue
• USB charging cable

E-Service Line
Switzerland: 0848 845 245
International: +41 61 286 21 00

Monday to Friday
08:00 - 20:00